DPW Fiscal Services: Customer Satisfaction Survey

We want your feedback! Input regarding your contact(s) in the last 12 months with Fiscal Division staff will help us improve the quality of our service. Please help us serve you better by taking a few moments to candidly tell us about the service that you have received by completing this survey. We strive to improve the quality of our service, and we will take your input into consideration when providing future services.


    • PLEASE SELECT THE SERVICE AREA TO BE RATED (AS INDICATED IN THE LETTER OR EMAIL YOU RECEIVED)
       
    • How would you rate:
         
        Excellent
        Exceptional
        Above Average
        Average
        Below Average
        Poor
        Unacceptable
        N/A
         
      • The overall services you received?
         
      • Our ability to direct you to the appropriate service(s)?
         
      • Our knowledge related to your request(s)?
         
      • Our ability to process your request(s) in a timely manner?
         
      • The courtesy of the staff you worked with?
         
      • The accuracy of the information/assistance you received?
         
      • The helpfulness and responsiveness of staff you worked with?
         
      • The overall information/assistance you received compared to other entities?
         
    • Additional Comments
       
  • (Optional) Your contact information will allow us to contact you if we need to discuss your feedback.
    • Name:
       
    • Telephone:
       
    • Email:
       
    • Call back instructions:
       
       
Thank you for taking the time to help us serve you better!