Frequently Asked Questions (FAQ)

Question:
Is there a site where I can get an email alert for traffic congestion?

Answer:
Currently, Public Works hosts a web site that provides users with real-time information on road conditions, incidents, and travel times throughout the Southern California freeway network. This traffic map can be accessed at www.commutecall.com.

Public Works is also conducting beta testing of a personalized e-mail/text messaging service that provides users with real-time information on their specific routes along the Southern California freeway network and customized travel time, incident, and route comparison reports. Users can participate in the test group by establishing a subscription at www.commuteview.net.

Lastly, Public Works is conducting beta testing of a phone service that provides users with real-time information on road conditions, incidents, and travel times throughout the Southern California freeway network. It can be accessed toll free at (888) TRIP-411 or (888) 874-7411.

In addition to these traveler information services provided by Public Works, we are aware of one private sector provider of traveler information (www.sigalert.com) which allows users to receive personalized traffic reports via e-mail.