How were service levels determined?
Service levels assigned to parcels are based on the type of land use designation within which they reside. This is determined by the Office of the Assessor's annual property tax appraisal. In other words, charges for services will vary based on whether the assessed property is a restaurant, store, shopping center, etc.
Can I use another hauler?
Yes, you are not required to use collection services provided through the district. However, as of July 2007, the County no longer issues refunds to property owners who opt to receive service from another hauler.
Can my restaurant get daily service?
Yes. However, if the property is classified as, for example, a store yet operates as a restaurant, the additional pick-ups will be billed as additional services.
My business is in the GDD. Can I get trash service for free?
Maybe. The GDD trash service is provided to all property owners, not all business owners. You must speak to the property owner. Also, basic trash service is determined by land use codes, not what business is operating and there may be discrepancies.
Can I get more trash service?
Sure, but there will be a service charge for additional service (e.g., larger capacity or increased frequency) beyond the service assessment paid for on the property tax bill.
What if there are multiple businesses on one property?
If there are multiple businesses on one property, the specific business type may be different from the assigned property land use code (i.e. a restaurant in a shopping center). The property owner/ property management company should contact Public Works to verify the level of trash service allocated to the property and the clarify any discrepancies.