Language Access

LA County Public Works is committed to offering services to all County residents in their preferred language. Our Departmental Language Access Plan (DLAP) ensures individuals with limited English proficiency receive language assistance via interpretation and/or translation to access our services at no cost.

View: Public-Works-DLAP

Ver: Obras Públicas-DLAP

視圖：公共工程-DLAP

Language Access Assistance

If you did not receive service or assistance due to a communication barrier, please contact us at TitleVI@dpw.lacounty.gov or at (626) 979-5333, Monday through Thursday, 7 a.m. to 5:30 p.m.

Access: Language Access Complaint Form

Complaint Process

Submitting a Complaint

Complaints about language interpretation and/or translation services may be submitted through the following form: Language Access Complaint Form.

We will acknowledge receipt of your Language Access Complaint Form submission within 10 business days. If you do not receive a response within 10 business days, contact us at TitleVI@dpw.lacounty.gov.  

Complaint Resolution

Public Works will review your complaint as soon as possible and offer a resolution within 90 business days from the date we receive your complaint.

For questions about language access complaints, you may contact Claudia Perez, Title VI Manager at (626) 979-5333 or by email at TitleVI@dpw.lacounty.gov.