Factsheets & FAQs
Factsheets
Downloads
FAQs
Where can I find maps to help me locate sewers?
Thank you for your questions. The Sewer Index Maps are available at our Alhambra Headquarters Building, 4th Floor, Survey Counter. The pdf versions of our Sewer Index Maps are on our Department’s internet site at LA County Sewer Network Map.
Who do I contact about sewer problems?
If your property is located within the unincorporated Los Angeles County areas or a member Cities of the Consolidated Sewer Maintenance District (CSMD), we will be happy to come out and clean or repair the public sewer main. If you are not sure if it is a sewer main that we maintain, you can still contact us. You can make a request for assistance or report a sewer problem online or by calling (800) 675-HELP.
If you believe this is an emergency, such as sewage stoppages/spills, please call (800) 675-HELP immediately.
Service Locator: Service Locator
Emergency Contact Portal: Report a Problem – LA County Public Works
Why am I charged if my property is not connected to the sewers?
Your property is within the Consolidated Sewer Maintenance District (CSMD) because there is a public sewer main available to serve you. The public sewer main is maintained by the CSMD to protect public health in accordance with the Los Angeles County Code, Section 20.40.030. It is, therefore, necessary to impose an annual sewer maintenance charge on your property tax roll.
Chapter 20 – Delegated Authorities | Board Policy | LA County – BOS, CA | Municode Library
Who is responsible for sewer repairs?
Homeowners are required to maintain the lateral from their home to the main sewer line, typically located in the street, or nearby easement. For more information, please click on this link: Customer Information – LA County Public Works.
How do I proceed with a sewer lateral problem?
If the sewer problem is found to be in the sewer lateral, the property owner can hire a contractor to make repairs or, if equipped, can make repairs themselves. Some contractors are listed in the yellow pages of the phone book under “Plumbing Drain @ Sewer Cleaning” or “Sewer Contractors”. If you plan to hire a contractor, we recommend getting estimates from more than one company. Once you are aware of a sewer lateral problem, it must be repaired as soon as possible. Sewer laterals that leak or overflow are a public health risk and can damage the environment.
How do I obtain a sewer saddle installation permit?
The Los Angeles County Code, Title 20, Utilities, requires that all saddle connections to the main line sewer shall be installed by the County Department of Public Works.
Links:
What do I do is I have a sewer backup or blockage?
If your property is located within the unincorporated Los Angeles County areas or a member Cities of the Consolidated Sewer Maintenance District (CSMD), we will be happy to come out and clean or repair the public sewer main. If you are not sure if it is a sewer main that we maintain, you can still contact us. You can make a request for assistance or report a sewer problem online or by calling (800) 675-HELP.
If you believe this is an emergency, such as sewage stoppages/spills, please call (800) 675-HELP immediately.
Links:
Service Locator
I received a CCTV notice – what do I do?
You received this letter by one of our subcontractors who is currently conducting Closed Cricut Television (CCTV) inspection of the sanitary sewer lines in your neighborhood. The contractor only needs access to all manholes that are in easements on your property, which may include your backyard.
The contractor will be there for a short period of time, less than one hour, and will be inserting a robotic camera into the manhole located in your yard and will be inspecting the sewer line through the robot.
Your help in providing access to our contractor listed on the letter is greatly appreciated and will help us to continue to provide top notch service and maintenance of your sanitary sewer system.