Our Services

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My Waterworks Account Manager (MyWAM) allows you to easily access and manage your
LACWD account online and view billing
policies and rate information.

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We are committed to providing reliable water that meets or exceeds all state and federal standards and excellent customer service.

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Learn how homeowners and tenants can sign up for new water service or disconnect existing service.

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Learn how to handle installation of new water service to individual properties or to subdivisions with no previous water service.

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Need Support? Chat with us! Hours of operation: M-Th 8am – 5 pm

Los Angeles County Waterworks District No. 29, Malibu and Las Virgenes Municipal Water District Joint Statement

TOPANGA, CA. (Jan. 10, 2025) — Los Angeles County Waterworks District No. 29, Malibu, and Las Virgenes Municipal Water District are working together to maintain continuous water service for our customers while supporting critical firefighting efforts. Despite the extraordinary demands placed on the water system by the size and intensity of the Palisades Fire, we are committed to ensuring a reliable water service.

Wildfires require significant amounts of water to protect lives, homes, and structures, which can temporarily strain the system. Our dedicated personnel are working around the clock to manage these challenges safely and effectively.

We appreciate your patience and understanding during this dynamic and intense situation. We will continue collaborating with first responders to protect you and your community while maintaining essential water services.

Click here for News Release.

Pass-Through Water Rate Adjustment (CANCELED)

Programs & Initiatives

Need Support? Chat with us!

Connect with us via Live Chat
for support.

Hours of operation:
M-Th 8am-5pm

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Los Angeles County – The Works

Download the Los Angeles County The Works app to report problems, locate facilities, and access County services from your mobile device.

The Works lets you report:

  • Water waste
  • Potholes, graffiti, and street sweeping
  • Suspected property violations
  • Incidents of illegal dumping
  • And more…

For Water Emergencies, call 1-800-675-HELP

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